Ask an e-tailer for a list of their business pet peeves and you’re guaranteed to hear about those customers who’ve entered erroneous or incomplete address information. This peeve has little or nothing to do with fraud or credit card processing, instead the gripe has its root in lost profits. You see, to an internet retailer once the package has shipped any further costs incurred by the company come straight out of profits, and incorrect or incomplete addresses lead to lots of lost profits.
In the best case scenario, the customer notices their error and contacts a company representative before much time has passed, leaving sufficient time for a phone call to the shipper for an address change and package rerouting. And despite entering their information erroneously, the customer still gets their package within the original shipping time-frame with no added delays. But the retailer has to pay for this service – generally in excess of $10 – which is more than likely a large chunk of the profits; and that’s the best case scenario! Often times the customer won’t realize their error until such time has passed that they wonder why they haven’t received their package yet, and at that point the package is either sitting in a warehouse somewhere (and more likely than not will end up lost for good) or it’s on the way back to the e-tailer after being marked as undeliverable by the shipper. Now, you’re looking at much higher costs – you’re paying for shipping the same item three times, or replacing it entirely. That’s where Addrexx comes in. Addrexx is a leading provider of Magento address verification solutions, with a robust and full suite of programs and products to protect profits.
Magento Address Verification by Addrexx
All of Addrexx’s Magento address verification products are specially crafted to fit seamlessly into the Magento UI with little to no disruption to normal workflow, and feature turnkey integration for minimal installation hassles with both the Community Edition and the Enterprise Edition of Magento. The eCommerce offering from Addrexx works by validation address information as your customer enters it, automatically filling data in where appropriate, virtually eliminating errors and reducing keystrokes by 80% all of which result in a savings of 30 seconds per page. The end result is happier customers spending more money and a massive reduction in shipping errors. Choose Addrexx today for your Magento address verification needs.
Read more about how Addrexx can save you time and money – Hara Partners Blog