Why We Use a Ticket System?
We have had a ticket system for a while to streamline our work flow.
While a lot of clients have already started to enjoy the benefits of working with our streamlined system, I wanted to highlight some of the key benefits.
Some of the obvious benefits are our Fast Response Time through one Centralized Point of Contact and the convenience of having all your issues in one place with the up-to-date status on work in progress and resolutions. Some other benefits are that your information is archived and serves as documentation for you. And lastly, we follow the highest security standards and encrypt all information and exclude sensitive information from emails. Give it a try and send us a ticket with your questions and issues.