United Fulfillment Solutions fully understands and respects the pivotal role that we play in the businesses of our clients. As a demonstration to our clients of our dedication to our service levels and their business, we opted to become ISO 9001:2008 certified.
The International Organization of Standardization has set up the 9001:2008 certification so that a company:
- Needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements.
- Aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
This offers our clients a sense of security knowing that we have developed Standard Operating Procedures that are audited and certified by a third party firm. This firm ensures that United Fulfillment Solutions is following the International Organization of Standardization in the fundamentals of quality management on which the standards are based.