RetailPro International, LLC, is a global leader in Point of Sale, Store Operations, and Back-Office software applications for the specialty retail industry. For over 25 years, we have economized retail business processes to give our customers more time to focus on what really matters—building relationships with patrons employees, vendors, and trends.
Our uniquely flexible, extensible, and scalable retail management solutions empower you to retail your way. We provide fully integrated front and back-office functionality for your stores, warehouses, and headquarters into a single software solution. And Retail Pro is the trusted solution for retailers of all sizes – from owner-operated brick and mortar specialty stores up to large corporate-run retail chains, and nearly all flavors of specialty retail in between.
Our Promise to Customers
Here at Retail Pro we offer comprehensive support to our customers through a variety of channels. Our international network of certified Business Partners provides you with local and accessible support regardless of your store location. And at the headquarters, the Retail Pro Technical Support staff is available around the clock on any day of the year to assist our Business Partners in ensuring your Retail Pro software implementation is running optimally. Add dedicated training and professional services teams, software maintenance and support programs with rich benefits and you will start to see few of the many ways we care for our customers. Providing unparalleled service and support is a promise we take seriously.
Why Do Business with RetailPro?1
- Pulls product catalog updates from Retail Pro and sends it to your Magento store where it can be edited and merchandised into Simple or Configurable products.
- Provides up-to-date pricing and inventory information by simply running the integrator.
- Allows editing of information coming from your POS system so you can describe and merchandise the products the way you want to online.
- Saves time, improves efficiencies and increases your customer satisfaction.
- Easy POS integration and support.
“Capturing client information is very important. The nature of our product is that you replenish after running out in three months. With the customer data we capture through our POS system, we know when they run out and how they prefer to be contacted. This aims to increase both sales and profaity, because repeat purchases provide the highest margins.”
– Eric Malka, President and CEO, The Art of Shaving, Miami
The Retail Pro Professional Services team has decades of experience designing, deploying, and supporting retail software. With proven experience in project management, custom software development, custom reports writing and specialized training our teams ensure timely success of all curated projects. See for yourself what Retail Pro’s Professional Services can do to improve your business.
Retail Pro offers training services to support deployments that require training at any level in your organization. These facilities include the creation of a core training program with a ssociated publications that can be used to drive the delivery of training seminars to retail users globally with a high degree of quality and consistency using a dedicated group of full time professional trainers managed by one organization.
Our training programs are usually coordinated to work hand-in-hand with the installation program to ensure common schedules tie the training and installation events together. A custom curriculum can be designed to meet retailers’ training needs for any given deployment, and the delivery can be designed to be given off-site or on-site as necessary.
“Easy to use POS/receiving/transfer system. Reports are numerous and easy to customize. It has saved us countless hours versus doing hand tickets.”
– Don of Am/Pat Inc.