August 25th, 2014

E-commerce Challenges: Choosing a Shipping Partner.

Category:E-Commerce, Hara Partners | Posted By Mai Erne on August 25th, 2014

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Finding the right shipping partner is one of the biggest e-commerce challenges.

One of the biggest e-commerce challenges is finding a sensible middle ground for shipping charges. Charge too little and there’s no profit left, charge too much and your shoppers will go elsewhere. In fact, research has shown that shipping charges is the single largest cause of cart abandonment, with over 44% of buyers ditching because delivery fees were simply too costly.

Still, shipping is perhaps the most vital aspect of e-commerce as far as consumer perception is concerned. Evidence of this is that the paramount feature of the Google Trusted Stores designation is verified shipping estimates.

Read on for some insight into finding the right shipper for you.

Your Market:

Do you ship locally, regionally, nationally, or internationally? For local and regional shippers smaller, region-based shippers may be the best option, but if yours is a global operation, the smaller carriers clearly aren’t for you.

Your Products:

Many carriers are unable to ship “specialty” items. Some won’t ship very small packages, and some won’t ship overly large ones. Items requiring special care – electronic or medical equipment, food items, etc. – will also limit your options. Finally, if your products are consider offering insurance options

Tracking:

Providing tracking information to your customers is an absolute must. Whether shopping on Etsy or Amazon, consumers in today’s market take it for granted that tracking information will be provided, not fulfilling that expectation is one way to guarantee a customer won’t be back for a second purchase.

Average Order Size:

Regardless of how great the prices your shipper offers, if they can’t meet your demand they are useless. One thing to be wary of; shippers will usually charge different prices for different size packages, makes sure to read the contract carefully to ensure your biggest needs get the best prices.

Shipping Speed and Reliability:

An important question to ask a prospective shipping partner is how long it will take for your products to reach their destinations. Customer expectation is very high in this regard, and speedy shipping is a big factor in customer retention. A second question, perhaps of even greater import, is whether the shipper will meet his stated delivery dates. Slow shipping can be forgiven, missed delivery times never are.

Integration:

Does the shipper have an API that will work with your e-com platform? Robust integration will save you time when it comes to processing. And time, as everyone knows, equals money.

August 22nd, 2014

Ever Growing E-commerce Demand Fuels Industrial Real Estate Boom.

Category:E-Commerce, Hara Partners, News | Posted By Mai Erne on August 22nd, 2014

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CBRE recently released a report titled E-Commerce and the Changing U.S. Industrial Landscape, in which they explain how increasing demand from the e-commerce sector for new, “big-box” facilities is reshaping the U.S. industrial market. The result of the increased demand is a strong leasing market for Class A space and build-to-suit developments, and has prompted the return of speculative construction.

E-commerce demands fuels Industrial Real Estate Market Boom

As per Scott Marshall, Executive Managing Director for Industrial Services, Americas, CBRE, “Demand from e-commerce companies has played a leading role in the recovery of the U.S. industrial real estate market over the past two years. During the first quarter of 2014, virtually all U.S. markets were buoyed by strong demand for distribution space from the e-commerce sector. Supply chain demand was centered in major inland and coastal port markets, resulting in strong absorption and shrinking availability in markets such as Atlanta, Chicago, Miami and Houston.”

Due to the limited availability of big-box facilities there is now a supply and demand imbalance in the industrial Class A market. In response, developers are signing build-to-suit deals at rates unheard of since prior to the recession, and building has already begun on approximately 45.7 million sq. ft. of speculative development. However, with estimates of current e-commerce requirements in the range of 30 million sq. ft. and the fact that e-commerce demand is still climbing it remains unlikely that supply will catch up to the demand anytime soon.

By 2017, online sales could be 10% of all retail sales

Head of Supply of Chain Services at CBRE Adam Mullen put it this way, “By 2017, online sales could account for more than one-tenth of all U.S. retail sales, up from 6.2% in 2013. To keep up with growing demand, e-commerce companies and, increasingly, traditional retailers are making major investments in big-box facilities that function both as warehouses to store goods and distribution centers to fulfill online orders.”

August 13th, 2014

Kii Corp. chooses NetSuite OneWorld for Global Business Growth.

Category:Hara Partners, Netsuite | Posted By Mai Erne on August 13th, 2014

In a recent announcement NetSuite Inc. (NYSE: N) revealed that Kii Corporation, a mobile back-end-as-a-service and data synchronization technology company has chosen NetSuite OneWorld to drive its global business growth.

Kii Corp

Kii Corp.

Kii Corp. is a global enterprise business solutions provider, with numerous enterprise- level offerings. The flagship program is the Kii Cloud Mobile Backend, an all-encompassing mBaas for mobile app developers which includes user and data management, in app analytics, ad network integration, and access to strategic distribution partnerships. The technology up-and-comer also offers Kii-to-China – an enhanced facilitator for those looking to enter the Chinese market. And Kii Capital a venture capital fund dedicated to mobile apps.

Kii Corp. began in 2007 as Synclore Corp, a company focused on mobile data synchronization technology. In 2010 Synclore Corp merged with Servo Software and became Kii Corp. Learn more at https://en.kii.com/

NetSuite Inc.

NetSuite Inc. is a world leader in cloud computing business management software suites. NetSuite’s powerful enterprise solutions allow businesses to minimize redundancies and maxime efficiency by combining all core business operations in a single system, merging Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), and Ecommerce into one powerful platform.  NetSuite’s game-changing “real-time dashboard” technology provides an easy-to-use view into up-to-date, role-specific business information. NetSuite OneWorld provides cloud based business management tailored for global enterprise.The company was founded in 1998 and is headquartered in San Mateo, California. Its website is at http://www.netsuite.com.

August 6th, 2014

New Application Allows You To You See What’s Using Up Your Cloud Storage

Category:Google Play | Posted By Mai Erne on August 6th, 2014

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Unclouded, a new app which is launching today, is able to give you a level of insight into your online storage usage that you may have never had before.  The app not only informs you of how much storage you’ve used on a cloud drive, but is also able to show you your largest files and folders, and group them by category and item, locating duplicates, and more.

While overuse hasn’t been such a major issue since the move to cloud services, the cost of additional monthly charges makes it necessary for the visibility of all files, to make sure that they can be easily viewed and managed. The app also allows you to see the largest files and folders, group them by category and time, locate duplicates, and more. The app also works offline.

Uncloud’s creator, Christian Göllner, was inspired to produce the app when his own account had grown to host an unorganized mess of roughly 170,000 files.

“I needed software to tell me which files and folders are using my space, what type of files – photos, music, etc. – [they were], when they were created or modified, and I also needed to clean my duplicates,” he explained. “Nothing like this was out there, so I decided to create it.”

August 4th, 2014

Tips to Improve Your Magento Site’s Conversion Rate

Category:Conversion Rate, E-Commerce | Posted By Mai Erne on August 4th, 2014

If you’re currently running a Magento based website, you should know that conversion rate is one of the most important factors for your site’s success.

The importance of the conversion rate lies in its ability to boost conversion rate of your website to increase the sales of your business. The following infographic from Magentodesignstudios.com contains some invaluable advice for eCommerce webmasters who are interested in increasing the success of their business.

(click below for the full-size version)

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