October 17th, 2014

Legal E-Commerce: What You Need to Know Before Selling Online

Category:E-Commerce | Posted By Mai Erne on October 17th, 2014

legal e-commerce

With retail insolvencies at a five-year high, brick-and-mortar retail businesses are now moving into online selling.

Many startups that might once have chosen to launch their business with a physical retail premises may now start with an online presence.

In addition to the usual commercial issues around usability, pricing, design and so on, there are also a number of legal issues which should be considered when selling goods or services over the internet with legal e-commerce.

In particular, SMES should be aware of the regulation surrounding consumer rights and data protection.

Consumer Laws and Consumer Rights for Legal E-Commerce

 

Any legal e-commerce retailer operating in the EU and selling to consumers will be subject to regulations relating to distance selling, including online selling. On June 13, the laws surrounding consumer rights became more detailed and prescriptive for legal e-commerce.

Under the new rules, certain specified information must be made available to the customer before they complete their purchase, including information about the consumer’s right to cancel the order within 14 days. In addition, much of the same information now needs to be sent to the customer again after the contract is concluded by email or hard copy.

Data Protection and Credit Card Data

 

Any data collected by an online retailer will be subject to the Data Protection Act and similar legislation in other EU countries. Retailers should ensure that they have a privacy policy explaining how they propose to use customer data. It is generally acceptable for a retailer to use personal data in order to fulfil an order but disclosure to third parties will require explicit consent.

If a retailer proposes to collect and process credit card payments directly, they would need to comply with the Payment Card Industry Data Security Standard (PCI-DSS) which includes security and encryption requirements for any business that stores, processes or transmits payment cardholder data. Compliance with these rules, which are generally imposed by global payment brands and participating organisations, will be difficult for most SMEs.

October 16th, 2014

Magento Enterprise Vs. Magento Community: Which Should You Go With?

Category:Magento, Magento Community | Posted By Mai Erne on October 16th, 2014

magento enterprise

A year ago, we blogged about the benefits of switching to Magento Enterprise from Magento Community. Today we’re ready to elaborate on the differences between these two editions in case you still haven’t made the switch.

Magento Community Edition

Magento’s Community edition is offered for free. It was created as open source software. That means anyone can download this edition without having to pay.

Additionally, users are free to make changes with it in order to meet their needs. Millions of users around the world have taken advantage of the features that the free edition provides. In fact, many of them have already developed extensions and adopted other customization techniques.

Small businesses benefit the most with this free edition. They use the basic features and take part in development through the site forums. Many tips and tricks have also been discovered to make the Community Edition even more powerful. 

Magento Enterprise Edition

There are many Community Edition users that think the platform is not enough. Some users need additional advanced features while others are looking for more customization options that the free version cannot provide.

The Magento Enterprise Edition was created to address this concern. This platform actually shares the same base as the free version, but it has added more functions to accommodate the needs of users with different business requirements.

Moreover, the premium version is completely backed by the Magento team. This edition takes businesses to a higher level of e-commerce. 

Why Go With Enterprise?

Magento Enterprise increases online revenue with the use of new features and functionality. HaraPartners as a Magento solution partner are experts that will provide assistance to merchants to help understand and appreciate the Magento Enterprise Edition. Have your site evaluated to determine if Magento Enterprise is for you. The evaluation includes:

  • What is involved to move a site from Community to Enterprise
  • A comprehensive understanding of your current e-commerce assets
  • How to meet your long term business goals

Contact Hara Partners today for a free Community Edition to Enterprise Edition evaluation and to see if you qualify. 

October 15th, 2014

Crumbs Bake Shop Reopened In New York City

Category:Hara Partners | Posted By Mai Erne on October 15th, 2014

Crumbs Bake Shop reopened

At 7:30 this morning, Crumbs Bake Shop reopened it’s New York location at 1385 Broadway. Pedestrians were offered free samples and tastings as the Crumbs Bake Shop reopened. The company temporary closed in July. However, in August, they won court approval to reopen their public business.

They have also relaunched their website, where the Magento Flavor Picker is still an option. Users are able to create their own six-pack with detailed ingredients, pictures and pricing information readily available. With each cupcake, browers can see the inside full of filling and outside dressed decoratively. The website still offers the easy drag function to add each cupcake into the set.

Crumbs Bake Shop Reopened, What’s New?

For now, this New York Location is the only store opening, but that will soon change. Crumbs Back Shop will soon open location in Washington D.C., Los Angeles, Chicago, Boston and other New York locations. Other stores in Connecticut, Deleware and New Jersey will flow soon after.

Their sizes still include the Colossal, Signature, Classic and Taste. The newest addition to the Colossal collection is the Cannoli Colossal. The vanilla cake and vanilla frosting are topped with two giant Cannoli. Check out the new flavor at crumbs.com.

Crumbs is also under new ownership. Marcus Lemonis and Fischer Enterprises bought the company in July 2014 to insure that Crumbs Bake Shop reopened. They worked hard for a few months to create a new business plan. However, the company is still using the same ingredients and daily baking operation.

Crumbs Bake Shop also plans to add new baked goods. Eventually they hope to partner with other bakery investors. They have already started a few partnerships, like with Dip-N-Dots. Dip-N-Dops is now served in the new store. By creating new partnerships, it will make them a larger bake shop and keep their doors open long term.

October 14th, 2014

E-Commerce Experts Surveyed About Looming Threats to the Internet

Category:E-Commerce | Posted By Mai Erne on October 14th, 2014

e-commerce experts

The Pew Research Internet Project recently published a report by the Pew Research Center which asked 1,4000 e-commerce experts if they fear that there will be significant changes to the way people get and share content online between now and 2025. 

35% of those who were surveyed said “yes,” and 65% said “no.” The Pew notes, however, that those who said “no” added that their answers were based more on hopes rather than predictions.

“While the majority of the survey respondents remain optimistic about the Internet’s long-term future, they also have concerns about the turf wars emerging as these technologies mature,” says Lee Rainie, director of the Pew Internet Project and a co-author of the report. “Many e-commerce experts worry that, if ignored, these problems could change the fundamental nature of this crucial information system.” 

E-Commerce Experts Worried About Government Intervention

 

E-commerce executives contacted by Internet Retailer seem most concerned by the first and the fourth threats: that government intervention will hold back web commerce, or put restrictions on marketing in an effort to protect consumer privacy and minimize spam.

“There is a high likelihood governments are going to intervene because the Internet represents a bigger slice of their tax base,” says Chicago-based e-commerce consultant Jim Okamura. “What protects us is that governments are revenue-motivated. They know they should not kill the golden goose.”

A similar comment came from Ludovino Lopes, president of the Brazilian e-commerce association, the Câmara Brasileira de Comércio Eletrŏnico. “The Internet is part of the essence of the economic models of our time,” Lopes says. “The digital economy is here to stay!”

The question, he says, is to what extent governments will intervene. “[...It] is part of our responsibility as associations, to call and join efforts for action.”

October 13th, 2014

Celigo NetSuite Connectors: Can They Really Step Up?

Category:Magento, Netsuite | Posted By Mai Erne on October 13th, 2014

celigo

Celigo’s been in the Netsuite game for a while, but there are many reasons to switch over from their NetSuite Connectors if that’s still what you’re using.

Hara Partners’ NetSuite-Magento Connector

 

We offer 50% off the life-time of your license when you make the switch from Celigo to our Netsuite-Magento Connector. In addition, you can benefit from a lower total cost of ownership by saving 50% every year.

We keep the two systems clean, and back our offer with a 100% Money Back Guarantee in case you’re not satisfied.

More About the Netsuite-Magento Connector

 

The Hara Partners NetSuite-Magento Connector synchronizes the two systems seamlessly in real-time.

  • Inventory is kept in sync between Netsuite and Magento
  • Product information can be managed in either system and dynamically pushed to the other
  • Orders are sent from Magento to NetSuite in real-time
  • Shipping information is sent back from NetSuite to Magento after fulfillment
  • Customers are created in the NetSuite CRM

We also offer daily Inventory Sync to keep stock levels consistent across platforms. The inventory syncs can be scheduled to meet your business needs. For example, if your warehouse only receives orders during the day and commits inventory to stock during certain times, model this through the NetSuite-Magento Connector. Should your business be active around the clock from different global warehouse locations, update them in real-time across states or continents. You have the flexibility to set any interval of your choosing (daily, hourly, event based etc.).

What Else?

 

We also allow you to manage your inventory in NetSuite and share full visibility with Magento. The tight link the NetSuite-Magento Connector establishes allows you to aggressively sell against your stock numbers. Whether you sell through multiple channels, including eBay, Amazon and other marketplaces, or you sell wholesale (B2B) and retail (B2C) out of the same inventory, you can configure the NetSuite-Magento Connector to support this logic.

Closing Thoughts

 

If you’re still scratching your head over some of this information, you can read more on our Upgrade from Celigo page, and read more about our Netsuite-Magento Connector on our NetSuite-Magento Connector page.